Ruby Ring

Our standard shipping is insured priority mail through the United State Post Office. We will do everything we can to get your shipment ready as quickly as possible, but please allow us 2-3 business to prepare your package. Shipping takes an estimated 2-5 days. 

Once shipped, a tracking number will be emailed to you, using the email used to checkout. (Please check your spam folder). 

We offer FREE shipping on orders over $49. 

Please contact us if you need to arrange overnight or two-day shipping via Fed-Ex. Rush shipping will be at the customer's expense. 

Thank you for shopping at Direct Diamond Importers!

We do not accepts returns for a refund. If there is a manufactures defect, we will accept returns for store credit. To be eligible for an exchange, the piece must be unworn and in the same condition that you received it. Your item must have the receipt for proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your exchange after inspecting the item. If your return is approved, we will notify you of your store credit amount. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable. If you receive a exchange, the cost of return shipping will be deducted from your store credit. If you have any questions on how to exchange your item to us, contact us.